Before Using Services
Before using any of our services you will be required to either schedule a meet-and-greet or temperament test. If looking to utilize in-house and out-house services, both will be required before starting.
All services taken place inside the client's home requires a meet-and-greet. Meet-and-greets are when a staff member comes out for you to introduce yourself and your pet. During this introduction you will provide us with a walk through of where the leash, water bowl, food/treats, sleeping, cleaning supplies and more is located. This is to make sure we have everything covered to not bother you and make everything run smooth once service begins. you can schedule this Monday through Saturday from 9AM until 5PM.
Services such as boarding, daycare or our dog park require a temperament test. A temperament test is when you bring your dog in for a behavioral assessment. We observe your dog with a range of sizes and temperaments to make sure he or she is socialized. During this time you will fill out new client paperwork, ask any questions you may have and be given a tour of our facility. This ca be scheduled Monday through Friday from 11AM til 1PM, Wednesday from 3PM til 5PM, and Saturday/Sunday from 10AM til 1PM. Before your appointment you or your veterinarian must send over proof of up to date vaccinations for rabies, bordetella, and distemper plus a negative fecal report.